Last Updated: July 22, 2026
Order Cut-Off Time: 5:00 PM (PST)
Processing Time: 1–3 Business Days (Monday–Friday)
Estimated Tracked Delivery: Typically 6–12 Business Days from Dispatch
Shipping Cost: Free Standard Shipping on All Orders
Orders are processed and managed by Beriva.
Orders are fulfilled through our fulfillment partners and shipping carriers to provide reliable tracked delivery.
We currently ship within the United States and selected international destinations where available.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Processing Time: 1–3 Business Days (Monday–Friday)
Estimated Tracked Delivery: Typically 6–12 Business Days after dispatch.
Delivery estimates are provided for informational purposes only and are not guaranteed.
Delivery times may vary due to factors outside our control, including:
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Please allow 2–5 business days for tracking updates to appear after shipment.
Tracking availability and update frequency may vary depending on the shipping carrier and destination.
You can track your order using the tracking link provided in your shipping confirmation email.
We offer free standard shipping on all orders.
There are no hidden shipping fees at checkout.
Any applicable taxes, customs fees, import duties, or other charges imposed by local authorities remain the responsibility of the customer unless otherwise stated during checkout.
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control.
If your order appears delayed, please allow an additional 2–3 business days beyond the estimated delivery timeframe before contacting our support team.
If you have concerns regarding your shipment, please contact us at info@shopberiva.com, and we will be happy to assist.
Orders may be modified or canceled within 12 hours of placement.
After this period, orders may already be processed or prepared for shipment and may no longer be eligible for cancellation or modification.
To request a change or cancellation, please contact info@shopberiva.com as soon as possible.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
Once verified, we will arrange a replacement or refund as appropriate at no additional cost to you.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned due to:
Any return shipping or handling costs incurred may be deducted from an eligible refund where permitted.
Re-shipping may be arranged at the customer's expense.
If your tracking information indicates that your package may have been lost in transit, please contact us at info@shopberiva.com.
We will review the tracking information and, where appropriate, work with the shipping carrier or fulfillment partner to investigate the shipment.
If the package is confirmed as lost in transit, we will work with you to provide an appropriate resolution.
Beriva
Email: info@shopberiva.com
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)
Response Time:
Within 24 business hours